Consumer Packaged Goods 2026 Report is here
Consumer packaged goods (CPG) brands have always been built to be close to people.
But today, many feel distant.
That’s the tension at the heart of FutureBrand’s CPG Report 2026 – and one that’s playing out clearly in Australia, where cost-of-living pressures and shifting behaviours are redefining how people make their purchase choices.
88% of consumers say brand messaging doesn’t resonate with their actual needs and values.
Brands are optimised for systems. People make decisions in moments.
The paradox of modern consumer brands is that scale and consistency were once the drivers of growth. Now, they’re merely the baseline. Brands perform strongly on consistency, but yet lag on seamlessness and innovation. At the same time, behaviour is faster, more instinctive and often subconscious.
More than 80% of purchases still happen in-store.
Relevance isn’t built over time. It’s decided in seconds.
Four ways to close the gap:
1. Scaling closeness
Use AI to deepen human insight, not to replace it. The opportunity is to move from knowing more to feeling closer.
2. Breaking the autopilot
Interrupt routine. Create moments that make people stop to notice and make mindful purchases choices – not default ones.
3. Turning promise into purchases
Design for real behaviour. Reduce mental load. Make choice feel instant and intuitive.
4. Designing living icons
Evolve without losing essence. Stay recognisable, but never static.
What this means in Australia:
In a market defined by choice and pressure, consistency is expected – connection is what differentiates.
The brands that win will be those that work in real life. In the aisle, on the shelf, in the moment, and not just on paper.
Because the gap isn’t about visibility.
It’s about relevance.
Read the full report to explore the insights and case studies here.
This article draws on insights from FutureBrand’s global CPG Report 2026.
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